Executive Commitment to Data Integrity
GrowUp Digitally operates as both a Data Controller and Data Processor depending on the services we provide. We are committed to protecting personal information through strict data minimization, responsible processing, secure storage and transparent privacy practices.
We continuously review our data handling processes to support applicable privacy requirements and maintain appropriate technical and organizational safeguards.
Overview & Scope
This Privacy Policy explains how GrowUp Digitally collects, uses, stores, shares and protects information when you use our website, services and digital platforms.
This policy applies to visitors, customers, prospects, business partners and other individuals who interact with GrowUp Digitally through our website, forms, communication channels or marketing services.
Public Website & Digital Assets
Information collected when visitors browse our website, submit forms, request information or interact with our digital content.
Products & Applications
Information processed when customers use our applications, marketing systems and other digital services.
Client Relationships
Business contact information, account details and information required to provide contracted services.
Automation & Integrations
Data required to operate approved integrations, automation workflows and business processes.
Information We Collect
We collect only the information reasonably necessary to operate our services, communicate with users and improve our digital experience.
Personally Identifiable Information
PERSONAL DATAThis may include your name, email address, telephone number, company name, job title, billing information and other information you voluntarily provide.
Technical & Analytics Data
TECHNICAL DATAWe may collect browser type, device information, approximate location, IP address, operating system, referral source and website interaction data.
Client & Account Data
ACCOUNT DATAInformation associated with your account, service configuration, communications, project requirements and customer support interactions.
How We Use Client & Visitor Data
Information may be used to deliver services, communicate with customers, maintain security and understand website performance.
Cookies, Tracking & Attribution
We may use cookies, pixels and similar technologies to operate our website, understand traffic and measure marketing performance.
These cookies are required for core website functionality, security, authentication and basic preferences.
Analytics technologies help us understand website usage, traffic sources and performance so we can improve our digital experience.
Where permitted, tracking technologies may help us measure advertising campaigns, conversions and marketing effectiveness.
You may manage certain cookie preferences through your browser settings or available consent controls on our website.
Data Sharing & Third-Party Processors
We do not sell personal information. We may share information with trusted providers when required to operate our business and deliver services.
Cloud hosting, storage, backup and infrastructure providers that support our website and services.
Tools used to understand website performance, traffic and user engagement.
Payment providers may process transaction information when payment functionality is used.
Security, fraud prevention and monitoring providers may process limited information to protect our systems.
Security Standards & Data Protection
We use reasonable technical and organizational measures designed to protect information against unauthorized access, loss, misuse and disclosure.
Physical & Network Controls
Access controls, secure infrastructure, monitoring and authentication mechanisms are used to protect systems and information.
Encryption & Access Control
Where appropriate, information is protected using encryption and role-based access controls designed to limit unauthorized access.
Employee & Contractor Access
Access to personal information is limited to personnel who require it for legitimate business or service-related purposes.
Incident Response
We maintain procedures designed to identify, investigate and respond to potential security incidents affecting personal information.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy.
Retained while the customer relationship or applicable service remains active.
Retained for legitimate business, accounting, contractual and legal purposes.
When information is no longer required, we take reasonable steps to delete, anonymize or securely dispose of it.
Your Privacy Rights
Depending on your location and applicable law, you may have certain rights concerning your personal information.
Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal data where legally applicable.
Opt out of certain marketing communications and applicable processing.
Children's Privacy
Our services are intended for businesses and general audiences and are not directed toward children.
We do not knowingly request or intentionally collect personal information from children where prohibited by applicable law. If you believe that a child has provided personal information to us, please contact our team so that we can review and take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements or privacy practices.
When material changes are made, we may update the "Last Updated" date shown at the beginning of this policy. We encourage users to periodically review this page to remain informed about how information is handled.
Questions about your privacy?
If you have questions about this Privacy Policy, want to exercise an applicable privacy right or need additional information about our data practices, please contact our team.